Privacy Policy

Who Is Responsible for Your Personal Information?

Two Palms Software, LLC is responsible for the personal information we collect through this website. Our service providers may process information on our behalf as described below.

Information We Collect

We collect only the information needed to operate the website, respond to inquiries, and protect the Service:

• Contact Form Information: If you submit the contact form, we collect your name, email address, and the message you choose to provide.
• Communications: We retain information you send us and our replies when you communicate with us by email or through the contact form.
• Technical Request Information: Cloudflare processes standard request and traffic metadata needed to deliver and secure the website. This may include your IP address, requested URL, browser or system configuration information, referring page, language or locale, and request timing.

This website does not provide user accounts, registration, online ordering, payment processing, or newsletter subscriptions.

How We Collect Contact Form Information

Our contact form uses Web3Forms. When you submit the form, your name, email address, message, and related technical information are sent from your browser to Web3Forms. Web3Forms processes the submission and forwards it to our email inbox.

Do not submit sensitive personal information through the contact form. You can review Web3Forms at https://web3forms.com and its published privacy information at https://docs.web3forms.com/getting-started/faq.

Lawful Bases for Processing

Where applicable law requires a lawful basis, we process personal information:

• To respond to your request and take steps at your request before entering into a contract.
• For our legitimate interests in operating, securing, and improving the website and communicating with potential customers.
• To comply with legal obligations or establish, exercise, or defend legal claims.
• With your consent where consent is required. You may withdraw consent for future processing at any time.

How We Use Your Information

• To respond to your inquiry and discuss potential services.
• To provide customer support and maintain business correspondence.
• To operate, deliver, troubleshoot, and secure the website.
• To prevent spam, fraud, misuse, and security threats.
• To comply with applicable law and protect our rights.

We do not use contact form information for automated decision-making or add you to a marketing list merely because you contacted us.

Service Providers and Disclosure

We may disclose personal information to the following service providers only as needed to operate the website and respond to you:

• Cloudflare: Hosts, delivers, and protects the website and processes standard network and request metadata. Cloudflare's privacy policy is available at https://www.cloudflare.com/policies/privacy/.
• Web3Forms: Processes contact form submissions and forwards them to our email inbox. Web3Forms provides information about its privacy practices at https://docs.web3forms.com/getting-started/faq.
• Email Provider: Stores and delivers the correspondence we receive and send when responding to an inquiry.

We may also disclose information when required by law, to protect legal rights or safety, or in connection with a merger, financing, acquisition, or sale of business assets. We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and Analytics

We do not use advertising cookies, client-side analytics, tracking pixels, or similar non-essential tracking technologies on this website. Cloudflare may use strictly necessary security technologies when required to protect and deliver the website. Because we do not set non-essential cookies, the website does not currently display a cookie-consent banner.

Data Retention

We retain inquiry correspondence for as long as reasonably necessary to respond, provide requested services, maintain appropriate business records, resolve disputes, and comply with legal obligations. We delete or anonymize it when it is no longer needed, unless a longer period is required by law.

Cloudflare and Web3Forms retain information according to their own service settings and policies. Web3Forms may retain submission or server-log information for a limited period for delivery, security, and abuse prevention. You may contact us to request deletion from systems we control and, where applicable, from our service providers.

International Processing

Our service providers may process information in the United States and other countries. Where required, we rely on contractual or other legally recognized safeguards for international transfers.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; or appeal a decision about a privacy request. California residents may also have rights to know what personal information is collected and disclosed and to receive equal service when exercising privacy rights.

We do not sell personal information or share it for cross-context behavioral advertising. To submit a privacy request, email blake@siteroller.co. We may need to verify your identity before completing the request, and legal exceptions may apply.

Children's Privacy

The website is intended for a general business audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child submitted personal information, contact us so we can address the request.

Changes to This Privacy Policy

We may update this Privacy Policy as our website or practices change. The last-updated date at the top of this page shows when the latest revision took effect.

Privacy Contact

For questions, concerns, or privacy requests, contact:

Two Palms Software, LLC 2730 Saint Ann St, New Orleans, LA 70119 blake@siteroller.co